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My friend just bought a vehicle from here. Very nice people to work with.
Harvey Lexus is professionalism at its finest. Very informed in regards to their Vehicle's and all the bells and whistles they offer. They know their stuff per say. The final presentation was just that, a presentation of the overview of the Vehicle. I left with a complete printout of all my leasing/buying options, making it easy for comparables. IF I do not go with Harvey Lexus the only reason would be I'm an A Plan Family and Friends with another Dealership. As I see it Harvey Lexus is worth the switch from another Make and Model Vehicle for the ...
Claude Segard, Service Manager, is an exceptional and very knowledgeable person. We had a crisis with our Lexus RX 400h, that was purchased from Fox Charlevoix. The vehicle broke down and only then did we find out that Fox Charlevoix refused to service it. We went to Serra Toyota of Traverse City, Audi of Petoskey, Fernilius Toyota Cheboygan, Kring of Petoskey, no one would help. Royal Tire of Petoskey (exceptional people too) and Claude Segard work together over the phone to get us back in action. This was a true experience in finding out "who people really are". We will ...
I didn't end up going there, but they did contact me right away and were very nice and friendly.
Another great experience. Low tire light was on and it was the spare. They got me in and out quickly with a smile. Always the best service in town.
When I take my vehicle here I know I can trust them to do the job right and at the cost they quote. Service can tend to be a bit pricier than the local mechanic, but I have had odd experiences with local mechanics accidentally scribbling pen on my door or forgetting tools in my vehicle so I prefer to pay a little extra and not worry about odd things like that.It is also nice to be able to work from their waiting room which has a couple pseudo private rooms and an intimidating coffee machine if you don't ...
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