Read Our Reviews

Google logo
Google Apr 18, 2024

Always great service and all! Thanks!!

Google logo
Google Apr 18, 2024

Google logo
Google Apr 18, 2024

Google logo
Google Apr 17, 2024

Google logo
Google Apr 16, 2024

Google logo
Google Apr 15, 2024

Google logo
Google Apr 13, 2024

Brian was the best sales person I’ve ever experienced. Extremely knowledgeable on the product and answered every question I had. Highly recommend asking for Brian if you want a Lexus!

Google logo
Google Apr 13, 2024

Brian was very knowledgeable, he actually knows the products/inventory well and was able to articulate the differences between various models. Highly recommend him if you are in the market and want not just a typical run of the mill sales person who knows nothing about the actual product.

Google logo
Google Apr 12, 2024

Google logo
Google Apr 11, 2024

Amazing first class service, thank you!

Google logo
Google Apr 11, 2024

Excellent service. Four beautiful new tires

Google logo
Google Apr 10, 2024

Google logo
Google Apr 10, 2024

The experience at Harvey Lexus is always top notch!

Google logo
Google Apr 9, 2024

The sales experience was the best I've ever had at a dealership. It was worth the 5 hour drive (round-trip) for the car I really wanted at a price no one else could beat.

Google logo
Google Apr 8, 2024

Google logo
Google Apr 8, 2024

Coreen has always taken tremendous care of me, and everyone else I’ve dealt with, from the service department to sales, has been a pleasure to work with.

Google logo
Google Apr 5, 2024

Always top notch. Loved the loaner car

Google logo
Google Apr 3, 2024

Google logo
Google Apr 3, 2024

Google logo
Google Apr 1, 2024

💯 Excellent service. Excellent communication. Excellent west side michigan Lexus dealer ever.

Google logo
Google Apr 1, 2024

Google logo
Google Apr 1, 2024

Google logo
Google Mar 31, 2024

COREEN, AT LEXUS IS ALWAYS NICE TO WORK WITH!!!

Google logo
Google Mar 30, 2024

Salesman, Bryan, and tech person are helpful and patient. Great experience 😁

Google logo
Google Mar 29, 2024

Google logo
Google Mar 28, 2024

Always excellent and timely service.

Google logo
Google Mar 28, 2024

Google logo
Google Mar 28, 2024

Google logo
Google Mar 27, 2024

I been coming to Harvey Lexus for a lot of years now & I have been happy with the service. I am in my high 80s & they go out of their ways to help me. But you still don’t have any tea only coffee.

Google logo
Google Mar 27, 2024

Brian NGO was amazing at communicating with me throughout the process. The service was great despite the fact that I decided not to go any further with the blind spot malfunction since it was going to be extremely involved. Brian made sure I was apprised of all that was happening.

Google logo
Google Mar 27, 2024

Always great service. Just had My last LOF completed March 26, 2024. They rotated my tires though I did not ask for that. When I called the service department the service advisor Brian was very helpful and gave me a full credit for the charge. He mentioned that they usually do that with the LOF but I didn’t ask for it. These tires were brand new and only three weeks old and absolutely did not need a rotation. But Harvey took care of it instantly, excellent service.

Google logo
Google Mar 27, 2024

Outstanding service as always! Coreen and Claude are fantastic! I wouldn’t bring my car anywhere else! Thank you again for the great service

Google logo
Google Mar 27, 2024

Harvey Lexus of Grand Rapids was excellent. I had just relocated to the Grand Rapids area and was frustrated with other auto dealers. Harvey Lexus took me in early and washed my car and listened to my concerns. I will definitely become. A lifetime harvey lexus customer

Google logo
Google Mar 25, 2024

Google logo
Google Mar 25, 2024

As always since 2003!!!!

Google logo
Google Mar 25, 2024

They always take such great care of you here.

Google logo
Google Mar 23, 2024

Google logo
Google Mar 22, 2024

Google logo
Google Mar 21, 2024

Always treated great. Honest and top notch service. Wouldn’t go anywhere else

Google logo
Google Mar 21, 2024

Bravo all around! Could not be more pleased!

Google logo
Google Mar 17, 2024

So far service is good

Google logo
Google Mar 16, 2024

Google logo
Google Mar 16, 2024

Have not taken my 2000 GS anywhere else for service.. Great communication, quick turnaround.. Super friendly.. Corrine is fantastic.. Thanks always! Highly recommend!!

Google logo
Google Mar 16, 2024

Customer service at Harvey Lexus is consistently excellent. They do everything in their power to go above and beyond expectations

Google logo
Google Mar 15, 2024

Paul was an awesome “welcome” guy and Joe D. took really good care of me. Best in the biz. 👏🏼👏🏼👏🏼

Google logo
Google Mar 14, 2024

Repair was fine but after buying 4 new tires and getting the 60,000mile checkup $2,229 they did not bother to fill the air in my spare tire I am sure they checked on the dash and saw and just didn’t bother to fill. So I drove away from the dealership with the low pressure indicator on my dash and now I have to get on the ground to fill the tire. Kind of ruined the experience

Google logo
Google Mar 12, 2024

Very happy with my choice to go with Lexus. The team at this location is amazing with their knowledge and everyone is kind where they don’t pressure you into getting something you don’t want. Full transparency which is what I loved most. It made the whole buying process so much easier

Google logo
Google Mar 11, 2024

Always great service! The service Dept is one of the reasons to keep buying Lexus!

Google logo
Google Mar 11, 2024

Google logo
Google Mar 9, 2024

Google logo
Google Mar 7, 2024

Fantastic experience every time I need service from the Harvey Lexus Team Appreciate all you do!!

Google logo
Google Mar 7, 2024

On an out of state trip, had an issue with an overhead light and the GPS on my Lexus NX350h. The GPS problem had no known solution, but they reported it to regional Lexus folks to get the issue into the national database to match up with others having the same undiagnosed problem. Part for the light needed to be ordered, but it was also a known problem with the part. Have to order that when I return home and can leave the car for service. People were very helpful, fitting me into their schedule at the last minute. ...

Google logo
Google Mar 7, 2024

Google logo
Google Mar 7, 2024

Always great service!

Google logo
Google Mar 6, 2024

The service experience was smooth. Staff was friendly and informative. The service was completed on time.

Google logo
Google Mar 6, 2024

Google logo
Google Mar 6, 2024

Harvey Lexus dealership is a great place to take your car for maintenance. I called, made an appointment. They offered me a vehicle to use while my car was being serviced. It took about 5 minutes to drop off my car and have the keys handed to me for the rental. Harvey Lexus is a first class company and a pleasure to do business with. Every time I go back to pick up my car, I smile because I am so pleased with their professionalism and service.

Google logo
Google Mar 6, 2024

Have been a customer of Harvey Lexus for close to ten years and have never had less than a 5 star experience. Their customer service is superior than any other dealership I’ve dealt with. Would recommend to anyone.

Google logo
Google Mar 6, 2024

Google logo
Google Mar 6, 2024

It's was a delightful experience!

Google logo
Google Mar 5, 2024

Arrived at appointment time and signed in in a timely manner. Appreciated the quiet lounge area to read while my car was being serviced. Everything went quickly and I was back in my clean and inspected car in less than an hour. Great appointment!

Google logo
Google Mar 5, 2024

Excellence in every way! So appreciated!

Google logo
Google Mar 4, 2024

Corrine is amazing! The consummate professional and truly cares for her clients.

DealerRater logo
DealerRater Mar 4, 2024

This is an excellent dealership to buy a car at. My salesperson Brian was very knowledgeable, kind, helpful, and easy to work with. He and his manager Steve made it a very great customer experience. Thank you!

Read at DealerRater

Google logo
Google Mar 3, 2024

I worked with Kendra McClelland. She helped me get the car I've been looking for quite some time. She was patient with all my questions and helped me set up my new NX! Thank you so much!!!

Google logo
Google Mar 3, 2024

Great experience. Sales staff great!!!

Google logo
Google Mar 2, 2024

Google logo
Google Mar 2, 2024

Google logo
Google Mar 2, 2024

Google logo
Google Feb 29, 2024

Google logo
Google Feb 29, 2024

They are fantastic and truly live up to the quality of service I’d expect buying a Lexus

Google logo
Google Feb 27, 2024

I love working with Michael. They gave me a loaner while serving the car which is extremely helpful. Thanks for keeping our car in tip top shape!!

Google logo
Google Feb 27, 2024

Always incredible service.

Google logo
Google Feb 26, 2024

My family and I have been long time customers of Harvey Lexus. The service is great. Coreen treats us very well.

Google logo
Google Feb 24, 2024

Google logo
Google Feb 23, 2024

Google logo
Google Feb 22, 2024

Very friendly staff. Comfortable place to wait while service performed. Work done on-time as promised.

Google logo
Google Feb 22, 2024

Courteous very professional and informative, it's always a pleasure Coreen made me feel welcome.

Google logo
Google Feb 22, 2024

Correen was great 👍

Google logo
Google Feb 22, 2024

Google logo
Google Feb 22, 2024

Great, Dealership, as well as the best salesman, Mark, great sales manager Steve, and an excellent financeagent, and furthermore great coffee! Wonderful experience, with the highest recommendations

Google logo
Google Feb 21, 2024

Great service department. Michael and Ken were very helpful and I appreciated the loaner car as I had to drive from Kalamazoo.

Google logo
Google Feb 20, 2024

Very organized and efficient. Work done on the vehicle was done right. Courteous service team. Joe was friendly and knowledgeable.

Google logo
Google Feb 19, 2024

Service department team was very friendly and polite.

Google logo
Google Feb 19, 2024

Google logo
Google Feb 19, 2024

Google logo
Google Feb 19, 2024

Google logo
Google Feb 18, 2024

Google logo
Google Feb 17, 2024

Coreen is fantastic and the customer service is excellent

Google logo
Google Feb 17, 2024

Have only been on for service but everyone I came in contact with at Harvey was very kind. The service department was the nicest and kindest I have ever worked with across any brands I’ve owned. Will be back to look for a vehicle when the time comes.

Google logo
Google Feb 16, 2024

Google logo
Google Feb 16, 2024

Google logo
Google Feb 15, 2024

Google logo
Google Feb 15, 2024

Thank you Arman! You did a great job, I love the new vehicle!

Google logo
Google Feb 14, 2024

Purchased my 6th Lexus from Harvey Lexus. Overall, very pleased with this dealership, the Sales and Service employees.

Google logo
Google Feb 14, 2024

Excellent service!

Google logo
Google Feb 14, 2024

Google logo
Google Feb 13, 2024

My service advisor was very nice, treated me like family, his name was Michael. Unfortunately I did not have fixed what I intentionally brought the vehicle for. But since I had a wonderful customer experience I will be back for any thing else I may need.

Google logo
Google Feb 12, 2024

Very helpful and positive staff. We were guided without being pushed or rushed. Left with a very good impression of their organization, and quite pleased with our purchase.

Google logo
Google Feb 10, 2024

The staff treated me really good and with respect. The communication with Karine was great and I appreciate all the help she did for me. I recommend this Dealership to anyone.


Leave Us A Review