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My friend just bought a vehicle from here. Very nice people to work with.
Harvey Lexus is professionalism at its finest. Very informed in regards to their Vehicle's and all the bells and whistles they offer. They know their stuff per say. The final presentation was just that, a presentation of the overview of the Vehicle. I left with a complete printout of all my leasing/buying options, making it easy for comparables. IF I do not go with Harvey Lexus the only reason would be I'm an A Plan Family and Friends with another Dealership. As I see it Harvey Lexus is worth the switch from another Make and Model Vehicle for the ...
Claude Segard, Service Manager, is an exceptional and very knowledgeable person. We had a crisis with our Lexus RX 400h, that was purchased from Fox Charlevoix. The vehicle broke down and only then did we find out that Fox Charlevoix refused to service it. We went to Serra Toyota of Traverse City, Audi of Petoskey, Fernilius Toyota Cheboygan, Kring of Petoskey, no one would help. Royal Tire of Petoskey (exceptional people too) and Claude Segard work together over the phone to get us back in action. This was a true experience in finding out "who people really are". We will ...
I didn't end up going there, but they did contact me right away and were very nice and friendly.
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